Last Updated: August 05, 2025

1. Introduction

Welcome to Ceramicove (“we,” “us,” or “our”). These Terms and Conditions govern your use of ceramicove.com and the purchase of products through our website. By accessing our website or placing an order, you agree to be bound by these terms.

2. Account Registration

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3. Products and Pricing

All products are:

  • Handcrafted ceramic artworks
  • Priced in USD
  • Subject to availability
  • Described as accurately as possible, though slight variations are natural in handmade items

Prices may change without notice. Orders are not confirmed until payment is processed.

4. Payment and Processing

We accept payments through Stripe, including:

  • Credit cards
  • Debit cards

Processing time: 1-3 business days

5. Shipping and Delivery

Detailed shipping information is available in our Shipping Policy, including:

  • Free shipping on orders over $100 (continental US)
  • Free shipping on select individual items
  • International shipping to select countries
  • Delivery timeframes
  • Packaging standards

6. Returns and Refunds

Our detailed return policy is available at Refund Policy. Key points:

  • 24-hour claim window for damages
  • Strict documentation requirements
  • No returns on used or altered items

7. Intellectual Property

All content on ceramicove.com is our property, including:

  • Product images
  • Descriptions
  • Blog content
  • Website design

8. Privacy and Data Protection

Our Privacy Policy details how we collect, use, and protect your information.

9. Liability Limitations

We are not liable for:

  • Damage from improper product use
  • Indirect or consequential damages
  • Delays or failures beyond our control
  • Personal injury from product use or misuse

10. Governing Law

These terms are governed by US law. Any disputes will be resolved in US courts.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting.

12. Contact Information

For legal matters: [email protected]

For general inquiries: [email protected]

Hours:

  • Monday – Saturday: 8:00 am – 4:00pm
  • Sunday: 9:00 am – 5:00pm